Saturn Wells
Summary
Well-qualified Human Resource Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
Work History
Director of Human Resources
Concord Hospitality
Lansing, MI
06.2023 - Current
- Launched a brand-new full service dual operating AC Marriott & Hyatt House Hotel along with an Italian Steakhouse Toscana by building staff from 0-129 associates in a 60-day turnaround for a grand opening of each three weeks in a row
- Administered and maintain accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Concord/local SOPs
- Coordinates the property effort for union avoidance
- Maintains accurate records and reports all OSHA information required by law
- Oversees the administration of accurate record keeping regarding immigration laws
- Responsible for payroll, generating annual department budget and monitors period profit and loss statement
- Analyze property turnover and retention figures
- Launch yearly Open Enrollment, monitor associate insurance, and benefit programs, and ensure availability to eligible associates
- Process claims for unemployment and workers' compensation claims
- Monitors performance appraisal programs and ensures consistent, legal, and appropriate use of the program
- Analyzes staff needs and prepares appropriate recommendations
- Implements appropriate training programs and development for associates and provides a path for growth and opportunity from within
- Teach, train leadership and support in employee relations
- Full cycle onboarding recruitment including interviews, background checks, orientation, input all data into the HRIS System
- Maintain data files and documentation of Human Resources materials including policies and procedures, standard manuals, employee handbooks, job descriptions, new employee packages, benefit plan documents, affirmative action plans and automated training files
- Communicate policies, new processes and programs as directed by corporate headquarters.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
Human Resources Generalist
EnovaPremier
12.2020 - 09.2023
- Full cycle onboarding recruitment including interviews, background checks, orientation, input all data into the HRIS System
- Maintained data files and documentation of Human Resources materials including policies and procedures, standard manuals, employee handbooks, job descriptions, new employee packages, benefit plan documents, affirmative action plans and automated training files
- Communicated policies, new processes and programs as directed by the Human Resource Director and corporate headquarters
- Conducted all office supplies orders, uniforms orders, training materials and PPE equipment
- Manages budgeting, scheduling, and payroll.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
HR Advisor
DVM Elite-Contract Position
05.2022 - 04.2023
- Provided HR Consulting to business owners and private practices
- One on one coaching, development of business owners or leadership team
- Provided recruiting strategy, job ads, interview guides, posted, and monitored job posting for maximum exposure
- Developed onboarding guides and schedules, job offers, contracts etc
- Monthly HR TIP Calendar, Weekly touch points meeting for all things HR guidance sessions with owners, managers, or leadership.
- Reviewed human resources paperwork for accuracy and completeness.
Executive Director
Rainbow Homes-Part Time Role
12.2021 - 02.2023
- Provided marketing and brand awareness
- Developed a strategy on fundraising and Grants
- Annually create a strategic organizational plan and overall budget
- Direct and manage each fundraising event ensuring all employees are in appropriate areas and all venders are in assigned zones, guests and clients are content and the overall event is successful
- Responsible for all Finances, Payroll, Staffing, Compliance, Budgets, Projects, Board Communications, Employee/client relations and program development.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Director of Human Resources/Safety and Security
Professional Security Consultants
02.2020 - 12.2020
- Restructured the security and safety program to provide leadership and outstanding customer service to clients at multiple retail locations
- By rebuilding a team at each location, retraining, evaluating the needs and writing a new program while shifting through Covid19 and Civil unrest
- Full cycle onboarding recruitment including interviews, background checks, orientation, in put all data into the HRIS System
- Spearheaded successful planning and training initiatives to help monitor and analyze employee effectiveness
- Conducted all disciplinary actions for security teams at two large retail malls
- Complete monthly audits of personnel file compliance, training, including performance evaluations, I-9's and background checks
- Maintain data files and documentation of Human Resources materials including policies and procedures, standard manuals, employee handbooks, job descriptions, new employee packages, benefit plan documents, affirmative action plans and automated training files
- Communicate policies, new processes and programs as directed by the Human Resource Director and corporate headquarters
- Conduct all office supplies orders, uniforms orders, training materials and PPE equipment
- Expense reports, Schedule Vehicle maintenance, site needs
- Manually input payroll into the system weekly
- Approve all invoices prior to the finance team submitting them to clients
- Provide onsite training for uniform security guards on Cultural Diversity/Sensitivity training
- Provide firsthand CPR First aid/AED Training for all officers
- Manages two locations employees including handling interview process, evaluations, and terminations
- Continues to build and develop outstanding relationships with clients, upper management, and employees
- Manages budgeting, and scheduling for multiple locations throughout Payroll, Billing, and Invoices.
- Developed succession plans and promotion paths for staff.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Human Resource Manager/Operations Manager
DK Security
08.2014 - 02.2020
- Restructured the Lansing office HR department to provide leadership and outstanding customer service to clients both full time and temporary
- Manages teams of four hundred plus employees including handling interview process, evaluations, and terminations
- Full cycle onboarding recruitment including interviews, background checks, orientation, input data HRIS System
- Spearheaded successful planning and training initiatives to help monitor and analyze employee effectiveness
- Oversaw and conducted all disciplinary actions for Mid-Michigan sites including four hundred plus employees
- Conducted all ICHAT, MVR, E-Verify as well as unemployment mediations
- Monthly audits of personnel file compliance, including FMLA, personal leave, performance evaluations, I-9's and background checks
- Maintain data files and documentation of Human Resources materials including policies and procedures, standard manuals, employee handbooks, job descriptions, new employee packages, benefit plan documents, affirmative action plans and automated training files
- Communicate policies, new processes and programs as directed by the Human Resource Director and corporate headquarters
- Manage any injured associates reports and medical treatment while reporting to worker comp in a timely fashion
- Thoroughly investigate each claim by the Supervisor
- Enter all information into the HRIS
- Collaborate with the injured employee, the Supervisor and Workers' Compensation representative to ensure and submit all proper documentation for processing
- Manually input payroll into the system weekly
- Conduct all office supplies orders, uniforms orders and weekly bank deposits
- Approve all invoices prior to the finance team submitting them to clients
- Provide onsite training for 100+ uniform security guards on Cultural Diversity/Sensitivity training
- Provide firsthand CPR First aid/AED Training for 100 + guards
- Continues to build and develop outstanding relationships with clients, upper management, and employees
- Put together and present proposals for potential clients
- Manages budgeting, and scheduling for multiple locations throughout MidMichigan, Payroll, Billing, and Invoices.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress, and technical problems.
Education
Skills
- Benefits Administration
- Payroll Administration
- Risk Management
- Organizational Development
- Leadership Development
- Staff Management
- Dispute Mediation
- Recruitment
- Employee Relations
- Talent Management
References
- Mike Simpson, (517) 977-7009, DK Security- Director/ Supervisor
- Jason Aldrich, (517) 202-0170, Cooley Law School - Director of Safety and auxiliary
Timeline
Director of Human Resources
Concord Hospitality
06.2023 - Current
HR Advisor
DVM Elite-Contract Position
05.2022 - 04.2023
Executive Director
Rainbow Homes-Part Time Role
12.2021 - 02.2023
Human Resources Generalist
EnovaPremier
12.2020 - 09.2023
Director of Human Resources/Safety and Security
Professional Security Consultants
02.2020 - 12.2020
Human Resource Manager/Operations Manager
DK Security
08.2014 - 02.2020