Surgery Scheduler
Surgery Center of Oakland
05.2024 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols, copays, and address of our facility, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Expertly managed planning, scheduling, and coordination of outpatient procedures
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
