Saul Gomez
South Elgin,IL
Summary
Customer-focused Retail Associate with three years of experience. Solid understanding of retail dynamics and customer service standards. Provides quality product recommendations and solutions to meet customer needs and exceed expectations. Certified in using lift equipment such as Forklift to move palletized merchandise and unload goods from trucks.
Overview
3
3
years of professional experience
Work History
Sales Associate
Home Depot
South Elgin, IL
03.2022 - Current
- Performed cashier duties such as accepting payments, issuing receipts and counting
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered store and merchandise questions and led customers to wanted items.
- Used technology resources to assist customers in locating and selecting items.
- Operated powered industrial trucks like Forklift and Reach Truck in accordance with OSHA regulations.
- Assisted in the loading and unloading of goods from trucks using forklift.
- Stacked merchandise onto pallets according to specific instructions.
Education
Associate of Science -
Elgin Community College
Elgin, IL05-2026
Skills
- Positive and professional
- Customer service
- Inventory control
- POS system operation
- Payment processing
- Forklift operator certification
- Lift equipment operation
- Palletizing
Timeline
Sales Associate
Home Depot
03.2022 - Current
Associate of Science -
Elgin Community College