Saul Morales
Dinuba
Summary
Sales associate specializing in customer support and relationship management. Demonstrated success in improving customer satisfaction through personalized product recommendations and effective resolution of inquiries.
Overview
7
7
years of professional experience
Work History
Sales Associate
Golden Valley Ace
Reedley
2021.10 - Current
- Guided customers in product selection with personalized recommendations to enhance satisfaction.
- Engaged customers during store promotions to boost participation and increase sales.
- Addressed customer inquiries and resolved issues efficiently to maintain high service standards.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store inventory and organized product displays effectively.
- Monitored stock levels and communicated restocking needs to management.
- Trained new team members on cash register operation and customer service best practices.
- Ensured cleanliness of store environment, including floors, windows, and displays.
Builder
B&M Creations
Dinuba
2019.08 - 2021.08
- Operated power tools and equipment to improve building efficiency and project outcomes.
- Utilized hand and power tools to execute precise construction tasks, ensuring high-quality results.
- Inspected completed work for quality assurance and compliance with specifications.
- Applied weatherproofing treatments to exterior surfaces, safeguarding structures against weather damage.
- Communicated with clients to clarify project requirements and expectations.
- Leveraged knowledge and skills to support building activities.
Head Detailer
BMW of Visalia
Visalia
2019.02 - 2019.07
- Managed detailing operations, achieving consistent high-quality vehicle presentation.
- Managed comprehensive vehicle detailing, including washing, waxing, vacuuming, polishing, buffing, and steam-cleaning.
- Inspected vehicles for cleanliness and quality prior to delivery.
- Trained staff on effective cleaning techniques and proper product usage.
- Implemented eco-friendly practices in vehicle cleaning methods.
- Streamlined organization of storage areas for supplies and equipment, ensuring compliance with safety regulations.
- Recorded and maintained logs of all transactions, ensuring accuracy in payments and services provided.
- Assisted customers with inquiries regarding services offered by detailing shop.
Education
High School Diploma -
Furman Duane High
Madera2007-05
Skills
- Point-of-sale operation
- Sales techniques
- Product knowledge
- Customer support
- Customer satisfaction
- Retail store operations
- Inventory management
- Stocking and receiving
- Visual merchandising
- Relationship management
- People skills
Timeline
Sales Associate
Golden Valley Ace
2021.10 - Current
Builder
B&M Creations
2019.08 - 2021.08
Head Detailer
BMW of Visalia
2019.02 - 2019.07
High School Diploma -
Furman Duane High