Saundra Meyer
Kennewick,WA
Summary
Proactive and adaptable professional with a versatile background in client management and early childhood education. Recognized for strong attention to detail and effective communication, contributing to improved client relationships and team dynamics.
I have had extensive restaurant and hospitality experience during my college and young adult years until I marriage and began working for State Farm Micki McKinnon's office as a licensed insurance agent and assistant from 1990-2003. I then went to part-time work time work with the preschool and Metlife for a time taking care of a toddler and an aging Mom who passed in 2017. I have also been serving in ministry and leadership roles in my church from 2005-present.
I now want to work with people using all the skills I have obtained over the years, because I want to, and enjoy helping them in a new way. Detail-oriented insurance office assistant with expertise in client communication and document organization. Committed to enhancing customer service and ensuring smooth office operations.
Overview
12
12
years of professional experience
Work History
Licensed Insurance Office Assistant
Adam Hoover Country Financial
Kennewick, Washington
10.2020 - Current
- Managed client inquiries and provided information on insurance products.
- Prepared and organized documents for client appointments and policy updates.
- Coordinated office communications and scheduled meetings for team members.
Heritage Preschool
Sozo Church
Kennewick, Washington
04.2014 - 06.2020
- Assisted lead teacher in developing age-appropriate lesson plans for students.
- Assisted in creating and implementing lesson plans for preschoolers.
- Supported the implementation of educational programs and curricula for preschoolers.
- Taught children foundational skills in colors, shapes and letters.
- Facilitated daily routines, including snack time and circle time activities.
- Supervised children during activities to ensure safety and engagement.
- Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
- Collaborated with parents to discuss children's progress and well-being.
- Developed meaningful relationships with all students based on trust and respect.
- Encouraged social skills development through group play and interactive games.
- Promoted cooperative play among students through consistent positive reinforcement.
- Observed each child to help improve social, mental and behavioral competencies.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
- Maintained classroom supplies and organized learning materials effectively.
- Organized play areas, toys, and learning materials to create a safe and stimulating environment.
- Worked closely with colleagues in order to facilitate smooth transitions between activities throughout the day.
- Organized and led activities to promote physical, mental and social development.
- Facilitated indoor and outdoor play activities to enhance children's physical development., parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Read stories aloud to the children and discussed them afterwards to gauge understanding.
- Implemented hands-on, play-based strategies for experiential learning.
- Collaborated with other staff members to ensure that all safety protocols were followed at all times.
- Provided guidance to children on appropriate behavior during activities.
Education
Developmental Psychology
Whatcom Community College
Bellingham, WAAssociates-Psychology
Western Washington University
Bellingham, WASkills
- Insurance knowledge
- Client communication
- Customer service
- Document organization
- Appointment scheduling
- Policy renewal coordination
- Payment processing
- Eligibility verifications
- Invoice processing
- CRM management
- Microsoft Office
- Office management
- Calendar management
- Resource coordination
- Business administration
- Team collaboration
- Conflict resolution
- Problem solving
- Attention to detail
- Verbal communication
- Active listening
- Relationship building
- Prioritizing work
- Adaptability
- Dedicated team player
- Eligibility verifications
- Dedicated team player
Timeline
Licensed Insurance Office Assistant
Adam Hoover Country Financial
10.2020 - Current
Heritage Preschool
Sozo Church
04.2014 - 06.2020
Developmental Psychology
Whatcom Community College
Associates-Psychology
Western Washington University