Saundra Morrow
Fort Worth,TX
Summary
Proven supervisor with expertise in staff training and operational efficiency. Demonstrated ability to enhance team collaboration and drive performance improvements through effective feedback and conflict resolution strategies.
Overview
20
20
years of professional experience
Work History
Supervisor
Ryder Logistics
Fort Worth, Texas
11.2004 - 04.2025
- Supervised daily operations and ensured adherence to company policies.
- Trained new staff on safety procedures and operational tasks.
- Facilitated communication between team members and management.
- Monitored inventory levels and reported discrepancies promptly.
- Assisted in resolving customer inquiries and complaints effectively.
- Implemented operational improvements based on staff feedback.
- Conducted regular team meetings to discuss performance and goals.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 20+ employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Education
High School Diploma -
Scottsbluff Senior High School
Scottsbluff, NE05-1990
Some College (No Degree) - General Studies
Western Nebraska Community College
Scottsbluff, NESkills
- Staff training and development
- Operational oversight
- Inventory control
- Performance assessment
- Policy compliance
- Customer relationship management
References
References available upon request.
Timeline
Supervisor
Ryder Logistics
11.2004 - 04.2025
High School Diploma -
Scottsbluff Senior High School
Some College (No Degree) - General Studies
Western Nebraska Community College