Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savana Thompson

Orlando

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Warwick Hotel
Nassau
03.2024 - 02.2025
  • Welcoming guests when they arrive , checking them in and out the system.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Customer Service Representative

Bahamasair
Nassau
09.2013 - 01.2024
  • Assisted with the Checking process of passenger for all international and domestic flights , also facilitated ticket sales and making reservations for passengers.
  • Worked alongside team of professionals that provided frontline customer service across all customer facing functions with the national flag carrier inclusive of passengers check in, help desk and ticketing.

Education

High School Diploma -

C I Gibson Sr High
Nassau, Bs
06-2008

Skills

  • Customer service
  • Electronic systems
  • Ticketing procedures
  • Data entry

Timeline

Customer Service Representative

Warwick Hotel
03.2024 - 02.2025

Customer Service Representative

Bahamasair
09.2013 - 01.2024

High School Diploma -

C I Gibson Sr High
Savana Thompson