Savanah Culbertson
Summary
Skilled in data entry and maintaining calm under pressure, adept at driving results and enhancing customer engagement. Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin' Donuts Franchising
03.2024 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Tenant
Delaware North
04.2023 - 03.2024
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Ron John Surf Shop
05.2023 - 08.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Skating Carhop
Sonics Drive In
02.2022 - 05.2023
- Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
- Verified consistency in food presentation and quality by inspecting orders prior to delivery.
- Welcomed and greeted guests and delivered outstanding customer service.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Associate
Walgreens
04.2021 - 02.2022
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
GED -
Space Coast Junior/Senior High School
Cocoa, FL08.2021
Skills
- Hospitality service expertise
- New Hire Training
- Computer Skills
- Attention to Detail
- Calm Under Pressure
- Verbal Communication
- Data Entry
- Customer Service
Timeline
Barista
Dunkin' Donuts Franchising
03.2024 - Current
Cashier
Ron John Surf Shop
05.2023 - 08.2023
Tenant
Delaware North
04.2023 - 03.2024
Skating Carhop
Sonics Drive In
02.2022 - 05.2023
Associate
Walgreens
04.2021 - 02.2022
GED -
Space Coast Junior/Senior High School