Detail-oriented professional with over eight years in the hospitality industry. Expertise in working in high-volume service environments and enhancing guest satisfaction. Possesses a strong work ethic and dependability.
Work History
Server/Bartender
5 Years 11 Months
Zino Ristorante | 11.2020 - Current
Managed guest interactions while maintaining exceptional customer service to uphold a positive environment for both guests and coworkers
Managed bar inventory effectively, ensuring timely restocking of supplies and prepping fresh ingredients daily
Trained new staff on menu items and service protocols to reinforce consistent service standards across team operations.
Crafted innovative cocktails based on seasonal ingredients, improving drink offerings and guest engagement.
Produced drinks at a high volume while maintaining quality and timely service
Server
1 Year 5 Months
The 10th | 11.2024 - 04.2026
Operated in a fast paced and demanding environment while maintaining steps of service
Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
Collaborated with kitchen staff to synchronize orders and maintain timely service flow.
Ensured all side work duties were completed prior to opening and after closing
Front Desk Receptionist
3 Years 7 Months
Well & Being Spa | 11.2021 - 06.2025
Managed front desk operations, ensuring seamless guest check-in and check-out experience.
Coordinated scheduling for spa services, optimizing appointment bookings and enhancing customer satisfaction.
Developed training materials for new reception staff, improving onboarding process efficiency.
Maintained a luxurious guest experience while keeping up with cleaning duties throughout the spa
Participated in monthly inventory of retail products
Busser/Hostess
3 Years 6 Months
VISTA at Arrowhead Edwards | 05.2018 - 11.2021
Maintained cleanliness and organization of dining areas to enhance guest experience.
Assisted waitstaff by clearing tables promptly to ensure efficient service flow.
Prepared dining areas for upcoming guests, ensuring readiness for high-volume periods.
Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma
Battle Mountain High School | Edwards, CO | 05-2020