Savanah Kruse
Palm Beach Gardens ,FL
Summary
Dynamic retail professional with a proven track record, excelling in sales leadership and customer service management. Recognized for consistently achieving sales targets and enhancing team performance through effective training and mentoring. Adept at creating engaging store environments and leveraging CRM tools to boost customer retention and satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Representative
Zoom Tan - Tanning Salon
Palm Beach Gardens, FL
06.2025 - Current
- Cultivated strong relationships with clients to enhance customer loyalty and satisfaction.
- Executed sales strategies to achieve monthly targets and drive revenue growth.
- Conducted market research to identify emerging trends and competitor activities.
- Provided product knowledge training to new hires, improving team competency and performance.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Key Holder Supervisor
Under Armour
08.2023 - 02.2025
- Handled all responsibilities related to store opening and closing.
- Achieved consistent product availability through stock rotation.
- Created a welcoming store atmosphere to improve customer experience.
- Trained new team members on company policies, product knowledge, and sales strategies.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Leveraged CRM tools to monitor customer interactions and sales, boosting follow-up communication efficiency.
- Conducted team meetings centered on sales strategies and product knowledge, enhancing team efficiency.
Sales Associate
Marshalls Department Store
Palm Beach Gardens
01.2023 - 06.2023
- Improved customer service by projecting friendly and knowledgeable attitude.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Atlantic High School
Palm Beach, FL2023
Skills
- Sales leadership
- Superior work ethic
- Able to adapt to new environment/ work conditions quickly & properly
- Training and mentoring
- Daily reporting
- Customer service management
- Store maintenance
- Front end operations
- Opening and closing coordination
- Team building and motivation
- Creativity and originality
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Zoom Tan - Tanning Salon
06.2025 - Current
Key Holder Supervisor
Under Armour
08.2023 - 02.2025
Sales Associate
Marshalls Department Store
01.2023 - 06.2023
High School Diploma -
Atlantic High School