Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savanah Silvestre

Overview

5
5
years of professional experience
1
1
Certification

Work History

LEAD SERVER

Stonies Taphouse & Bistro
07.2020 - Current
  • Enhanced customer experience by providing attentive and personalized service during their dining visit.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

RECEPTIONIST

DB Fasteners
06.2019 - 01.2020
  • Answer incoming phone calls and direct them to appropriate department
  • Handle incoming and outgoing mail, including sorting and distributing mail to appropriate recipients
  • Manage warehouse, maintain orders, and ensure inventory is up to date
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Medical Assistant Program -

CAL Regional
Salinas, CA
02.2024

Phlebotomy Technician Program -

CAL Regional
San Jose, CA
03.2022

Associates of General Studies, Natural Science -

Hartnell College
Salinas, CA
12.2021

Skills

  • Proficient in medical terminology and procedures
  • Highly self motivated and works well both independently and collaboratively
  • Ability to work safely, effectively and maintain professionalism under stressful conditions
  • Excellent interpersonal relations/oral and written communication skills
  • Attention to detail and accuracy in documentation

Certification

  • Phlebotomy Technician
  • Medical Assistant
  • Basic Life Support

Timeline

LEAD SERVER

Stonies Taphouse & Bistro
07.2020 - Current

RECEPTIONIST

DB Fasteners
06.2019 - 01.2020

Medical Assistant Program -

CAL Regional

Phlebotomy Technician Program -

CAL Regional

Associates of General Studies, Natural Science -

Hartnell College

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Savanah Silvestre