Savanah Tastet
Baton Rouge,LA
Summary
Creative professional prepared for roles requiring artistic vision and execution. Known for crafting visually impactful artworks that resonate with audiences. Emphasizes team collaboration and adaptability, ensuring consistent delivery of high-quality results. Expertise in painting and sculpting, combined with strong work ethic and reliability.
Customer Experience Specialist with background in enhancing client satisfaction and loyalty through effective communication and problem-solving. Strong emphasis on team collaboration, achieving results, and adapting to evolving needs. Skilled in conflict resolution, process optimization, and customer relationship management. Known for reliability and proactive approach to improving service standards.
Experienced with building and maintaining positive customer relationships. Utilizes effective communication and strategic planning to enhance customer satisfaction. Track record of leading teams to consistently meet and exceed service expectations.
Overview
5
5
years of professional experience
Work History
Customer Experience Manager
Michaels Arts and Crafts
10.2024 - Current
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Conducted regular performance reviews with team members, fostering professional growth and development.
Service Team Member
Michaels Arts and Crafts
08.2023 - 10.2024
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.
- Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
- Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Handled customer inquiries with professionalism, addressing concerns promptly to ensure their satisfaction.
Framer
Michaels Arts and Crafts
06.2023 - 08.2023
- Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
- Matched frame designs to existing décor or specific interior design styles.
- Consistently met deadlines on multiple concurrent projects through effective time management skills and prioritization abilities.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
Cashier
Rouses Supermarket
05.2020 - 04.2024
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of Arts - General Studies
Southeastern Louisiana University
Hammond, LA05-2025
High School Diploma -
Central Lafourche High School
Raceland, LA05-2021
Skills
- Creative and innovative
- Cross-functional collaboration
- Written and Spoken Communication
- Organization Skills
- Voice of customer analysis
- Training and onboarding
Timeline
Customer Experience Manager
Michaels Arts and Crafts
10.2024 - Current
Service Team Member
Michaels Arts and Crafts
08.2023 - 10.2024
Framer
Michaels Arts and Crafts
06.2023 - 08.2023
Cashier
Rouses Supermarket
05.2020 - 04.2024
Bachelor of Arts - General Studies
Southeastern Louisiana University
High School Diploma -
Central Lafourche High School
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