Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savanna Davis

Murfreesboro,TN

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and providing solutions. Specialist with experience working with teams to accomplish short and long term project goals. Excels through mentoring, training and empowering team to excel in performance.

Overview

5
5
years of professional experience

Work History

Project Manager

Schwan Cosmetics USA
06.2022 - Current
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Analyzed project performance data to identify areas of improvement.

Client Services Account Manager

Schwan Cosmetics USA
12.2021 - 06.2022
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Built relationships with customers and community to establish long-term business growth.

Marketing Intern

Tennessee College Of Applied Technology
10.2021 - 12.2021
  • Worked with instructors and staff to promote programs
  • Posted on social media platforms
  • Analyzed Facebook insights to achieve more engagements and higher reach
  • Reported daily work to the president, identifying areas for improvement and collaborating to increase knowledge and rectify problems.
  • Designed dynamic posters and digital media for programs and events

Personal Shopper

Walmart
11.2020 - 12.2021
  • 40 hours per week
  • Picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Customer Service Manager

Walmart
07.2019 - 11.2020
  • 40 hours per week
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Merchandised attractive shelf displays with current offerings to drive store sales.

Education

BBA - Business Administration

Middle Tennessee State University
Murfreesboro, TN
12.2021

Associate of Science - General Studies

Motlow State Community College
Tullahoma, TN
05.2019

Skills

  • Microsoft Office
  • Social Media Marketing
  • Canva Graphic Design
  • Project Management
  • Client Relations
  • Processes and Procedures
  • SAP
  • Salesforce
  • Training & Development
  • Project Planning

Timeline

Project Manager

Schwan Cosmetics USA
06.2022 - Current

Client Services Account Manager

Schwan Cosmetics USA
12.2021 - 06.2022

Marketing Intern

Tennessee College Of Applied Technology
10.2021 - 12.2021

Personal Shopper

Walmart
11.2020 - 12.2021

Customer Service Manager

Walmart
07.2019 - 11.2020

BBA - Business Administration

Middle Tennessee State University

Associate of Science - General Studies

Motlow State Community College
Savanna Davis