Savanna Garcia
Pomona,California
Summary
Dynamic and results-driven professional with extensive experience at Joeys BBQ, excelling in customer service and POS system operation. Proven ability to enhance guest satisfaction through accurate order processing and effective communication. Skilled in inventory management and food safety compliance, consistently delivering exceptional service in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Server / Bartender
Joeys BBQ
Chino, California
04.2020 - Current
- Provided friendly and efficient service to customers at busy BBQ restaurant.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately and efficiently using POS system.
- Trained new servers on restaurant policies and customer service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained stock levels of utensils, condiments, and supplies for smooth operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared and served a variety of drinks to customers at busy events.
Elderly Caregiver
IHSS
Pomona, California
09.2014 - 03.2020
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed by healthcare professionals.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean and safe environment for clients at all times.
- Developed engaging activities to stimulate cognitive function and social interaction.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect.
Food Preparation Worker
Jack in the Box
Pasadena, California
06.2011 - 09.2014
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Assisted in inventory management by tracking food supplies and restocking items.
- Collaborated with team members to ensure timely service during peak hours.
- Operated kitchen appliances, including fryers, grills, and ovens, safely and efficiently.
- Monitored food quality and freshness while adhering to health department regulations.
- Communicated effectively with front-line staff to coordinate meal orders and preparation.
- Worked in fast-paced, ever-changing environment.
- Re-stocked, organized and arranged service and food stations.
Retail Sales Associate Cashier
Kmart, Sears Holding
Covina, California
02.2009 - 03.2011
- Processed transactions accurately through point-of-sale systems.
- Maintained organized and stocked merchandise displays on the sales floor.
- Handled cash register operations, including opening and closing procedures.
- Promoted ongoing sales events and loyalty programs to customers daily.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Handled returns and exchanges according to established policies.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
Skills
- POS system operation
- Order accuracy
- Menu knowledge
- Food safety compliance
- Customer service
- Inventory management
- Cash handling
Timeline
Server / Bartender
Joeys BBQ
04.2020 - Current
Elderly Caregiver
IHSS
09.2014 - 03.2020
Food Preparation Worker
Jack in the Box
06.2011 - 09.2014
Retail Sales Associate Cashier
Kmart, Sears Holding
02.2009 - 03.2011
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