Dynamic professional with strong customer service skills and event coordination experience. Proven ability to enhance community engagement and manage office operations effectively.
Overview
6
6
years of professional experience
Work History
Receptionist
frenchtown heritage hub
Tallahassee, Florida
05.2020 - 09.2022
Greeted visitors and provided them with assistance.
Assisted incoming visitors, ensuring they were directed to appropriate personnel for efficient service.
Managed incoming calls, effectively routing them to relevant departments to enhance communication.
Handled customer inquiries and resolved issues promptly, contributing to overall customer satisfaction.
Scheduled appointments and maintained an organized calendar for staff.
Supported administrative tasks to ensure smooth office operations.
Managed inventory of office supplies and requested restocks.
Collaborated with team members to ensure a smooth workflow during peak hours.
Maintained cleanliness in dining and kitchen areas, contributing to a welcoming environment for customers.
Regularly cleaned work areas to uphold high hygiene standards.
Executed store opening and closing procedures, ensuring smooth transitions and operational readiness.
Ensured customer safety and supported enjoyable skating experiences by monitoring activities and providing assistance.
Organized engaging birthday parties for children, ensuring a joyful atmosphere.
City Employee
City of Tallahassee Parks and Recreation
Tallahassee, Florida
06.2024 - Current
Coordinated community events to increase public participation and recreational access.
Collaborated with local organizations to elevate awareness of parks and recreation initiatives.
Provided excellent customer service to park visitors and event participants.
Identified customer needs to deliver timely assistance and improve visitor satisfaction.
Maintained cleanliness of public spaces during city events
Summer Camp Counselor
Jake Gaither community center
Tallahassee, Florida
06.2025 - 06.2026
Oversaw children's supervision during daily activities at community center summer camp. daily activities for children at community center summer camp.
Organized and coordinated recreational games and educational activities for diverse age groups. recreational games and educational activities, fostering engagement among diverse age groups.
Directed arts and crafts, singing, sports activities, and field trips, prioritizing safety and enjoyment. arts and crafts, singing, sports activities, and field trips, ensuring safety and enjoyment for all participants.
Offered guidance and support to campers, fostering a safe and encouraging environment. guidance and support to campers in a safe, encouraging environment.
Supported conflict resolution among campers, fostering positive relationships and interactions. conflict resolution among campers, enhancing relationships and promoting positive interactions.
Engaged in communication with other counselors to coordinate group activities effectively. with other counselors to coordinate group activities.
Monitored compliance with campground rules to maintain a safe environment. cleanliness and safety of all camp facilities through regular maintenance. a safe and clean environment in all camp facilities.