Savanna Hall
GRANDFORKS
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates.
Overview
11
11
years of professional experience
2006
2006
years of post-secondary education
Work History
Store Manager
Simonson
GRANDFORKS
06.2019 - Current
- Manage daily store operations and ensured team compliance with company policies.
- Train and mentor staff to enhance customer service skills and product knowledge.
- Oversee inventory management, including stock replenishment and product displays.
Operations Manager
Dollar Tree Stores
GRANDFORKS
02.2017 - 05.2019
- Supervised front end to ensure all cashiers were taken care of properly.
- Merchandise all seasonal settings, made sure all the freight was out in a timely manner to maximize profit level.
- Oversaw opening/closing operations
- Increased store revenue by cultivating new customers, and providing great customer service
- Checked in all new merchandise to make sure deliveries were accurate.
Bartender Shift Manager
Wild Bills
GRANDFORKS
04.2015 - 02.2017
- Managed bar operations and ensured compliance with health and safety standards.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Trained and supervised bartending staff on drink preparation and customer service.
- Coordinated inventory management, including ordering and restocking supplies.
- Resolved customer complaints effectively to maintain a positive atmosphere.
Education
East Grand Forks Senior High
East Grand Forks, MNSkills
- Inventory management
- Visual merchandising
- Staff training
- Compliance standards
- Scheduling optimization
- Staff supervision
- Payroll management
- Customer service
- Cash management
- Training and mentoring
- Maximizing profitability
Timeline
Store Manager
Simonson
06.2019 - Current
Operations Manager
Dollar Tree Stores
02.2017 - 05.2019
Bartender Shift Manager
Wild Bills
04.2015 - 02.2017
East Grand Forks Senior High