Savanna Harris
Bruce,MS
Summary
Assistant Manager experienced in enhancing customer satisfaction and mentoring team members. Improved store operations and team performance through effective leadership and expertise in customer relations and cash handling. Committed to creating positive shopping experiences and fostering team growth.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Family Dollar
Bruce, MS
04.2025 - 06.2026
- Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
- Executed inventory management practices to maintain optimal stock levels and reduce shortages.
- Trained and developed new team members on company policies and operational procedures.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Monitored cash handling processes to ensure accuracy during transactions and minimize discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cashier
Murphy USA
Columbus, MS
05.2022 - 08.2024
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experiences.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new team members on cash handling procedures and customer interaction protocols.
- Maintained cleanliness and organization of the cash register area to enhance operational efficiency.
- Managed inventory levels by restocking merchandise and reporting discrepancies to management.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Walmart
Columbus, MS
03.2020 - 09.2021
- Welcomed customers and helped determine their needs.
- Monitored cash drawer for accuracy and identified errors.
- Monitored cash drawer for accuracy, identifying and correcting errors as needed.
- Greeted customers at entrance, assessing their requirements.
- Worked a flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Customer support
- Cash management
- Team management
- Decision analysis
- Inventory management
- Employee training
- Issue resolution
- Task prioritization
- Client engagement
Timeline
Assistant Manager
Family Dollar
04.2025 - 06.2026
Cashier
Murphy USA
05.2022 - 08.2024
Cashier
Walmart
03.2020 - 09.2021
High School Diploma -
Penn Foster Career School