Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savanna Hernandez

East Lansing,Michigan

Summary

Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host

Cask and Co
03.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Team Leader

Excel Elite
11.2024 - 05.2025
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

Manager

McDonald's
10.2021 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Education

No Degree - Law Enforcement

Baker College
Owosso, MI
05-2025

High School Diploma -

Laingsburg High School
Laingsburg, MI
05-2023

Skills

  • Customer service
  • Team collaboration
  • Adaptable to change
  • Coaching and mentoring
  • Performance monitoring
  • Relationship building
  • Conflict resolution

Certification

  • ServSafe

Timeline

Host

Cask and Co
03.2025 - Current

Team Leader

Excel Elite
11.2024 - 05.2025

Manager

McDonald's
10.2021 - 11.2024

No Degree - Law Enforcement

Baker College

High School Diploma -

Laingsburg High School

Similar Profiles

CREATE PROFILE