Savanna Holder
Albuquerque,NM
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Restaurant Manager
The Nugget
Sitka, Alaska
05.2012 - 10.2025
- Managed day-to-day operations of restaurant, including scheduling and inventory control.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Hired and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and staff.
- Maintained a stable serving position while also filling in for front of house positions if needed.
- Resolved customer complaints promptly to maintain satisfaction levels.
Restaurant Hostess
Ludvigs Bistro
Sitka, Alaska
07.2020 - 08.2022
- Managed reservation system to efficiently organize seating arrangements.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Maintained cleanliness of the host station and entry area at all times.
- Handled guest inquiries and resolved minor concerns promptly and courteously.
Receptionist
Baranof Chiropractic
Sitka, Alaska
02.2022 - 07.2022
- Greeted patients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling using electronic health record systems efficiently.
- Maintained cleanliness and organization of the reception area consistently.
- Handled cash transactions and processed payments securely at the front desk.
Education
Some College (No Degree) - Process Quality Engineering
University of Alaska Fairbanks
Fairbanks, AKSome College (No Degree) - Business Administration
University of Alaska Anchorage
Anchorage, AKSkills
- Customer service
- Works well under pressure
- Multitasking
- Problem solving
- Point of sale (POS) system operation
- Employee schedule management
Certification
ServSafe Food Handlers Certification, ServSafe, 2025
Timeline
Receptionist
Baranof Chiropractic
02.2022 - 07.2022
Restaurant Hostess
Ludvigs Bistro
07.2020 - 08.2022
Restaurant Manager
The Nugget
05.2012 - 10.2025
Some College (No Degree) - Process Quality Engineering
University of Alaska Fairbanks
Some College (No Degree) - Business Administration
University of Alaska Anchorage