Savanna Lopez
Lubbock,TX
Summary
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Bombshells Restaurant & Bar
06.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and positive dining experiences.
- Managed order accuracy by effectively coordinating with kitchen staff and addressing customer inquiries.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new team members on menu items and service protocols for seamless integration.
- Processed payments accurately, handling cash register operations with attention to detail.
Server
Lantern Tavern
10.2024 - Current
- Upsold menu items and promotions, enhancing overall dining experience and increasing sales opportunities.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills to ensure satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Caprock Cafe
12.2020 - 09.2024
- Crafted and served a diverse range of cocktails, ensuring consistency and quality.
- Managed bar inventory and monitoring stock levels
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented efficient workflow practices to improve service speed and accuracy during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bank Teller
First Convenience Bank
02.2021 - 02.2022
- Processed customer transactions efficiently and accurately to enhance service quality.
- Managed cash drawer operations, ensuring compliance with financial regulations.
- Assisted customers in account inquiries and product information to improve satisfaction.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Server
Orlando’s Italian Restaurant
10.2018 - 03.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
K-Bob's Steakhouse
02.2016 - 05.2018
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Lamesa High School
Lamesa, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Task prioritization
- Transaction processing
Certification
- Licensed Life Insurance Agent - 2025
Timeline
Server
Bombshells Restaurant & Bar
06.2025 - Current
Server
Lantern Tavern
10.2024 - Current
Bank Teller
First Convenience Bank
02.2021 - 02.2022
Bartender
Caprock Cafe
12.2020 - 09.2024
Server
Orlando’s Italian Restaurant
10.2018 - 03.2021
Server
K-Bob's Steakhouse
02.2016 - 05.2018
High School Diploma -
Lamesa High School