Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Savanna Mayes

Gastonia,NC

Summary

Motivated and disciplined individual that thrives in social settings, team oriented yet self motivated. Highly skilled in time management with a strong commitment to professional growth and career advancement.

Overview

7
7
years of professional experience

Work History

Sales Operations Coordinator

Sovos Brands Intermediate
Charlotte, NC
07.2023 - 08.2024
  • Developed and implemented strategies to improve customer experience and satisfaction.
  • Lead new customer set up and onboarding process.
  • Enhanced sales productivity by enabling the team to work smarter by simplifying the process.
  • Analyzed sales data and promotions to identify areas of improvement and growth potential.
  • Supported to the sales team in the grocery sector with process improvement, measuring, and tracking.
  • Monitored daily sales operations activities to ensure accuracy and compliance with established standards.

Receptionist

Associated Tax Services
Gastonia, NC
01.2019 - 05.2023
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Welcomed customers to the front desk and engaged in friendly conversation while conducting the check-in process.
  • Verified accuracy and completeness of data populated manually into Excel spreadsheets.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted in processing tax returns.
  • Planned and organized occasional events for the company.

Private Nanny

Various Families
Charlotte, NC
01.2018 - 12.2022
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Assisted with homework, tutoring and school projects as needed.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Developed an understanding of each child's individual strengths and weaknesses.

Education

Associate of Arts - Business Administration And Management

Gaston College
Dallas, NC
01-2021

Skills

  • Sales floor organization
  • Professional and polished presentation
  • Proficient in Microsoft Office
  • Experience with the following programs: Circana, Exceedra, Numerator, and Salsify to support tracking ads and promotional events
  • Financial acumen and the ability to work well with data
  • Collaborative mindset and ability to demonstrate a winning spirit
  • Customer Relations
  • Time management

Affiliations

  • Other interests: Skiing, golfing, volunteering, and teaching dance.

Accomplishments

  • NFL Cheerleader for the Carolina Panthers

References

References available upon request.

Timeline

Sales Operations Coordinator

Sovos Brands Intermediate
07.2023 - 08.2024

Receptionist

Associated Tax Services
01.2019 - 05.2023

Private Nanny

Various Families
01.2018 - 12.2022

Associate of Arts - Business Administration And Management

Gaston College
Savanna Mayes