Savanna Mesquias
Houston ,TX
Summary
Proven leader at HEB Grocery Store, adept in team management and cash handling, enhanced customer satisfaction through efficient transaction processing and loss prevention strategies. Excelled in multitasking and problem-solving, fostering teamwork and collaboration. Achieved significant improvements in checkout speed and accuracy, demonstrating reliability and a positive attitude. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences.
Overview
3
3
years of professional experience
Work History
Cashier Team Leader
HEB Grocery Store
01.2022 - Current
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined checkout procedures for improved speed and accuracy in handling cash and credit payments.
- Implemented loss prevention strategies by monitoring suspicious activity and reporting incidents to management quickly.
- Participated in regular performance reviews with management to identify areas of growth opportunity.
- Provided superior customer service by consistently exceeding expectations in politeness, helpfulness, and attentiveness.
- Cultivated strong working relationships with colleagues across departments to facilitate smooth operations.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
BBA - Marketing Management And Research
University of Houston
Houston, TX08.2025
Skills
- Workload prioritization
- Team Management
- Cash handling expertise
- Positive Attitude
- Customer Service
- Problem-solving abilities
- Multitasking
- Teamwork and Collaboration
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier Team Leader
HEB Grocery Store
01.2022 - Current
BBA - Marketing Management And Research
University of Houston
Similar Profiles
Anaiha ZunigaAnaiha Zuniga
Curbie at HEB Grocery StoreCurbie at HEB Grocery Store
Lucas TokarskiLucas Tokarski
Business Center Representative at HEB Grocery StoreBusiness Center Representative at HEB Grocery Store
Anabel MartinezAnabel Martinez
Checker at HEB Grocery StoreChecker at HEB Grocery Store