Savanna Mills
Chiefland
Summary
Resourceful Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and performance analysis to enhance customer satisfaction. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.
Overview
1
1
year of professional experience
Work History
Assistant Manager, Customer Service
Winn Dixie Supermarket
Chiefland
02.2025 - Current
- Managed day-to-day operations of the Customer Service department.
- Identified areas where operational efficiencies could be improved upon.
- Maintained accurate records of customer interactions for future reference.
- Coordinated with other departments to ensure customer satisfaction.
- Provided customer service and assistance to customers in resolving issues and concerns.
- Performed daily audits of customer accounts for accuracy and completeness.
- Ensured compliance with all applicable laws, regulations, and company policies.
- Upheld quality control policies and procedures to increase customer satisfaction.
Deli Associate
Publix
Lakeland
02.2024 - 02.2025
- Maintained records of sales transactions using POS system.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Checked expiration dates on packaged goods before placing them on display.
- Provided accurate information about product ingredients upon request.
- Maintained cleanliness of deli area, including tables and counters.
Education
High School Diploma -
Mulberry Senior High School
Mulberry, FL05-2017
Skills
- Operational efficiency
- Customer service
- Sales transactions
- Product knowledge
- Quality control
- Cross-department coordination
- Safety regulations
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Inventory management
- Customer relationship management (CRM)
- Money handling
- Multitasking and organization
- Corporate social responsibility
- Decision-making
- Reporting and documenting
Timeline
Assistant Manager, Customer Service
Winn Dixie Supermarket
02.2025 - Current
Deli Associate
Publix
02.2024 - 02.2025
High School Diploma -
Mulberry Senior High School