Summary
Overview
Work History
Skills
Timeline
Generic

Savanna Peterson

Gresham,OR

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

6
6
years of professional experience

Work History

Seasonal Worker

WinCo Foods
Gresham, OR
05.2023 - 08.2023
  • Greeted customers entering the store and answered inquiries.
  • Operated a cash register to process customer payments.
  • Stocked shelves with incoming inventory items.
  • Provided excellent customer service at all times.
  • Restocked supplies for checkout area as needed.
  • Assisted shoppers in locating desired items within the store.
  • Kept up-to-date on current promotions, policies, and procedures.

Barista

Starbucks
Coeur D'Alene, ID
05.2022 - 01.2023
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.

Beauty Advisor Seasonal

Sally Beauty
Coeur D'Alene, ID
12.2021 - 04.2022
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Finalized purchases and processed payments.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.

Delivery Driver

Westside Pizza
Coeur D'Alene, ID
05.2021 - 10.2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Processed payments by accepting cash, checks and credit card payments.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Maximized schedule efficiency and personal use of time by planning optimal routes.

Cashier

Lowes Home Improvment
Coeur D'Alene, ID
04.2019 - 01.2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Resolved customer complaints and escalated worsening concerns for remediation.

Seasonal Cashier

Micheals Arts And Crafts
Coeur D'Alene, ID
10.2018 - 02.2019
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales by suggesting specific complementary items to customers.

Barista/Cashier Assistant

Paris antiques
Coeur D'Alene, ID
10.2017 - 03.2018
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Gave samples of popular coffee and tea blends to create sales opportunities.

Skills

  • POS systems
  • Customer Service
  • Effective communication abilities
  • Credit and cash transactions
  • Merchandise restocking
  • Loss prevention
  • Product recommendations
  • Cash drawer balancing
  • Calm under pressure
  • Speedy and efficient
  • Store Cleaning
  • Cash Handling Accuracy

Timeline

Seasonal Worker

WinCo Foods
05.2023 - 08.2023

Barista

Starbucks
05.2022 - 01.2023

Beauty Advisor Seasonal

Sally Beauty
12.2021 - 04.2022

Delivery Driver

Westside Pizza
05.2021 - 10.2021

Cashier

Lowes Home Improvment
04.2019 - 01.2020

Seasonal Cashier

Micheals Arts And Crafts
10.2018 - 02.2019

Barista/Cashier Assistant

Paris antiques
10.2017 - 03.2018

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Savanna Peterson