Gianna Riforgiato
Ocala,FL
Summary
Dynamic individual with hands-on experience in
many different fields. Brings strong problem-solving skills and solutions. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Gaming Associate
Knighted
Ocala, FL
07.2025 - 05.2026
- Participated in training sessions to learn about new games and operational procedures.
- Ensured game integrity by closely monitoring gameplay and promptly reporting any irregularities or disputes.
- Efficiently executed accurate financial transactions, ensuring proper documentation for auditing purposes.
- Collaborated with surveillance teams to identify potential cheating or collusion among players at gaming tables.
- Contributed to casino revenue growth by efficiently managing gaming tables, rotations, and timely payouts.
Coach
Ocala's Best
Ocala, FL
01.2024 - 04.2025
- Developed engaging lesson plans to enhance student participation and skill development.
- Coordinated daily activities and schedules for after-school programs, ensuring a structured environment.
- Mentored students in sportsmanship and teamwork, fostering a positive learning atmosphere.
- Collaborated with parents and educators to support individual student needs and goals.
- Utilized various teaching styles to accommodate different learning preferences ensuring maximum engagement from all participants.
Stylist
Hair Cuttery
Ocala, FL
05.2023 - 07.2024
- Provided personalized hair consultations to determine client needs and preferences.
- Executed a variety of haircutting techniques, ensuring client satisfaction with results.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Recommended hair care products based on individual client requirements, enhancing overall service experience.
- Stayed updated on industry trends to provide clients with modern styling options and techniques.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Crew Member
Popeyes® Louisana Kitchen
Antioch, IL
06.2020 - 03.2021
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining quality and safety standards during food preparation.
- Managed inventory levels effectively, assisting in stock rotation and minimizing waste during shifts.
- Implemented cleanliness protocols, ensuring compliance with health regulations and enhancing overall restaurant hygiene.
- Monitored food safety practices rigorously, maintaining compliance with company policies and local health codes.
- Took orders, prepared meals, and collected payments.
Education
Cosmetology License -
Tenaj Salon Institute
Wildwood, FL04.2023
High School Diploma -
Antioch High School
Antioch, IL05.2021
Skills
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Critical thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Stress tolerance
- Adaptability
- Professional demeanor
Accomplishments
- Captain of varsity basketball team for 4 years
- Promoted to shift lead at Popeyes
- Leading product sales for 4 months in a row at Hair Cuttery
Certification
- Cosmetology License
Timeline
Gaming Associate
Knighted
07.2025 - 05.2026
Coach
Ocala's Best
01.2024 - 04.2025
Stylist
Hair Cuttery
05.2023 - 07.2024
Crew Member
Popeyes® Louisana Kitchen
06.2020 - 03.2021
Cosmetology License -
Tenaj Salon Institute
High School Diploma -
Antioch High School