Savanna Tenorio
NM
Summary
Driven in building connections and achieving goals. Successfully implemented a customer relationship management strategy that enhanced client satisfaction and loyalty. Skilled in conflict resolution and analytical problem-solving, fostering a culture of continuous improvement while aiming to leverage strengths leading to impactful results.
Overview
6
6
years of professional experience
Work History
Greet Team Manager
Defined Fitness
02.2024 - Current
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Attended promotional events and interacted with community to create connections.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
Office Assistant
AMERIND Risk Management
06.2022 - 08.2022
- Expedited document processing with accurate data entry and timely filing.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Ensured business records of client information had been consistently replenished,
Peer Specialist
Five Sandoval Indian Pueblo's INC
05.2019 - 08.2019
- Coordinated events aimed at reducing stigma surrounding mental health issues within the communities.
- Provided guidance with effective communication techniques, enabling clients to navigate relationships more effectively.
- Connected clients with appropriate community resources, facilitating their reintegration into society.
Education
High School Diploma -
Santa Fe Indian School
Santa Fe05.2022
Skills
- Team leadership
- Conflict resolution
- Customer service
- Analytical skills
- Productivity enhancement
- Team coordination
- CPR/AED Certified
Timeline
Greet Team Manager
Defined Fitness
02.2024 - Current
Office Assistant
AMERIND Risk Management
06.2022 - 08.2022
Peer Specialist
Five Sandoval Indian Pueblo's INC
05.2019 - 08.2019
High School Diploma -
Santa Fe Indian School
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