Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
Savannah Alercia

Savannah Alercia

Easton,PA

Summary

Motivated and ambitious individual currently on a gap year to explore and pursue desired career path. Demonstrating excellent interpersonal skills and thriving in social environments, I possess a strong inclination towards connecting with others. Seeking opportunities to utilize my outgoing nature, I am eager to contribute energy and enthusiasm to a dynamic work setting. With a clear focus on pursuing a career in healthcare, I am determined to make a meaningful impact in this field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Take-Out Server

Outback Steakhouse
01.2025 - Current
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
  • Offered suggestions based on customer preferences or dietary restrictions when they were unsure about what to order.
  • Upheld food safety standards by properly packaging items to maintain quality during transportation.
  • Promoted new menu items or specials, driving sales growth for featured products or limited-time offers.
  • Contributed to reduction in order errors by closely reviewing orders before they were finalized.
  • Maintained up-to-date knowledge of menu items and specials to recommend to customers, boosting sales.

Server Assistant

Outback Steakhouse
06.2024 - Current
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

Ice Cream Scooper

Friendly's
02.2022 - 12.2023
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.

Host

Outback Steakhouse
03.2023 - 08.2023
  • Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating
  • Informed servers of newly seated parties for quick service
  • Organized menus, spaces, and special requests for all parties and executed them
  • Helped clean tables when needed
  • Keep track of clean, dirty, and occupied tables by running the floor plan board and observing tables
  • Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
  • Always made sure I had a bright smile on my face for customers on their way in and out of the restaurant

Server

Friendly's
02.2021 - 12.2022
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
  • Answered phones and completed financial transactions for other team members
  • Bussed, cleaned, and set tables to ensure quick turnover
  • Relayed orders to the Ice cream bar and kitchen by accurately recording guest choices and entering them into the register
  • Always made sure customers got an amazing first and last impression

Education

High School -

Wilson Area High School
Easton, PA
05.2024

Skills

  • Money management
  • Customer service
  • Communication skills
  • Food preparation and safety
  • Hospitality service expertise
  • Time management
  • Multitasking
  • Dining room management
  • Excellent attention to detail

Certification

  • CPR certified

Timeline

Take-Out Server

Outback Steakhouse
01.2025 - Current

Server Assistant

Outback Steakhouse
06.2024 - Current

Host

Outback Steakhouse
03.2023 - 08.2023

Ice Cream Scooper

Friendly's
02.2022 - 12.2023

Server

Friendly's
02.2021 - 12.2022

High School -

Wilson Area High School

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Savannah Alercia