Proactive and team-oriented professional with a strong background in customer service and cash register operation. Excelled in enhancing guest satisfaction and streamlining service flow, demonstrating a keen eye for detail and a commitment to excellence. Skilled in multitasking and problem-solving, effectively boosting team efficiency.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Chartiers Valley High School
12.2023 - Current
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Made food according to standard recipes with requested changes for customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Set up and broke down food service lines quickly to maintain service flow.
Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Greeted customers at counter to fulfill requests and answer questions.
Teacher's Assistant
The Red Balloon Learning Center
08.2021 - 12.2023
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Worked well in a team setting, providing support and guidance.
Worked with children one-on-one to meet their emotional and physical requirements.
Kept in touch with parents and faculty on a daily basis to provide feedback and discuss instructional strategies.
Created classroom routines to meet the needs of various students.
Used classroom games and outdoor activities to promote physical, mental, and social development.
I helped the lead teacher with snack time, arts and crafts, and putting children to bed.
Hostess
Applebee's Grill + Bar
09.2020 - 03.2021
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Answered phone calls to take orders, give information and document reservations.
Delivered pick-up and curbside orders to guests.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Took initial drink orders and relayed information to wait or bar staff.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Shop N Save
11.2018 - 09.2019
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.