Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Andrade

Phoenix,AZ

Summary

Dynamic professional with a proven track record at Chili's Bar and Grill, excelling in employee engagement and training development. Recognized for enhancing team performance through feedback and recognition. Achieved significant improvements in training effectiveness, fostering a culture of continuous growth and development and operational excellence. Passionate about driving organizational success.

Overview

13
13
years of professional experience

Work History

Server/Bartender

Chilis's Bar and Grill
09.2012 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising the guest experience.
  • Brought energy to shift meetings to engage team members in providing great Chilihead hospitality.
  • Developed strong rapport with all guests through Chilihead hospitality leading to building regulars.
  • Led the team in Margarita Madness contests multiple years in a row resulting in winning several gift cards and an iPad!
  • Coached effective communication between front-of-house and heart-of-house to facilitate Chili's culture.
  • Helped manage bar AvT by coaching team members on proper bar knowledge, ringing and building drinks to spec. Resulting in being in charge of liquor orders for the restaurant.
  • Worked with management team to re-evaluate bar setup for easier execution.
  • Developed and trained several new team members in all roles, providing them with preparation and support such as LINC resources, and best practices around hospitality behaviors.

Corporate Trainer

Chili's Bar and Grill
04.2023 - Current
  • Conducted shoulder-to-shoulder training and observed team member performance to identify areas of opportuntity.
  • Enhanced chilis culture by conducting team-building activities and delivering focused feedback and focused recognition.
  • Held engaging and entertaining classrooms to maintain team member engagement and improve impact of training.
  • Built and maintained professional relationships with GM's, DO's, and leadership
  • Coached to Brand Standards
  • Evaluated training effectiveness through key opportunities based on feedback.

NRO Lead

Chili's Bar & Grill
06.2025 - 07.2025
  • Passionate about learning and committed to continual development.
  • Supported management in day-to-day operations, as well as working efficiently and productively with FOH trainers.
  • Developed a reference guide for future NRO Lead trainers with step by step processes to be successful.
  • Worked side-by-side with trainers to improve training effectiveness and individual development.
  • Used critical thinking to support management in addressing problems and brainstorming solutions.

Education

Pinnacle High School
Phoenix, AZ

Skills

  • Performance monitoring
  • Organizational development
  • New employee training
  • Learning management systems
  • Motivational speaking
  • Team development strategies
  • Employee engagement
  • Coaching and development
  • Training material development
  • Public speaking
  • Attention to detail

Timeline

NRO Lead

Chili's Bar & Grill
06.2025 - 07.2025

Corporate Trainer

Chili's Bar and Grill
04.2023 - Current

Server/Bartender

Chilis's Bar and Grill
09.2012 - Current

Pinnacle High School

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