Savannah Baker
Cincinnati,OH
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Store Manager
Watches Of Switzerland
Cincinnati, OH
11.2021 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Assistant Manager of Cosmetics, Jewelry Division
Nordstrom
Cincinnati, OH
11.2018 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Achieved recognition for contribution to store success by optimizing sales.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Assistant Manager of Men’s Division
Nordstrom
Cincinnati, OH
01.2020 - 06.2021
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Counter Manager, Clinique Cosmetics
Nordstrom
Cincinnati, OH
11.2018 - 01.2020
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Endorsed products by making recommendations and promoting specials, increasing overall sales.
- Recruited, coached, motivated and trained new associates.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
- Organized sale events and created eye-catching product displays to attract customers to the counter.
- Ranked among top sales performers annually.
Freelance Makeup Artist
Myself
Cincinnati, OH
04.2015 - 11.2018
- Scheduled onsite and offsite makeup appointments for clientele.
- Professionally applied makeup to clients per month for outings, proms, weddings, funerals and other special occasions and events.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Education
High School Diploma -
Lenior City Highschool
Lenior City Tennessee 05.2014
Skills
- Time Management
- Management Training
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Records Organization and Management
- Inventory Management
- Employee Training
- Business Leadership
- Sales Strategies
Timeline
Store Manager
Watches Of Switzerland
11.2021 - Current
Assistant Manager of Men’s Division
Nordstrom
01.2020 - 06.2021
Assistant Manager of Cosmetics, Jewelry Division
Nordstrom
11.2018 - Current
Counter Manager, Clinique Cosmetics
Nordstrom
11.2018 - 01.2020
Freelance Makeup Artist
Myself
04.2015 - 11.2018
High School Diploma -
Lenior City Highschool
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