Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Savannah Basinger

Kettering

Summary

Dedicated server with a strong focus on exceptional customer service and guest engagement. Proven ability to resolve issues promptly and train new staff effectively, contributing to a positive dining atmosphere.

Overview

6
6
years of professional experience

Work History

Server

Skyline Chili
Beavercreek, OH
10.2023 - Current
  • Provided exceptional customer service, ensuring satisfaction and repeat patronage.
  • Assisted in training new staff on menu offerings and service protocols.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Resolved customer complaints promptly, fostering a positive dining environment.

Shift Manager

Coldstone Creamy
Miamisburg, OH
05.2021 - 08.2023
  • Trained and mentored staff on operational procedures and customer interaction techniques.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Maintained cleanliness and safety protocols in compliance with health regulations.
  • Promoted a positive work environment through open communication and constructive feedback.

Crew Member

Dairy Queen
Springboro, OH
04.2020 - 03.2021
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Collaborated with team members to maintain cleanliness and organization of work area, enhancing operational flow.
  • Prepared food items according to established recipes and health standards, ensuring quality and consistency.

Education

Bachelor of Arts - Spanish

Wright State University
Dayton, OH
05-2026

High School Diploma -

Miamisburg High School
Miamisburg
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Spanish
Professional Working
American Sign Language
Limited Working

Timeline

Server

Skyline Chili
10.2023 - Current

Shift Manager

Coldstone Creamy
05.2021 - 08.2023

Crew Member

Dairy Queen
04.2020 - 03.2021

Bachelor of Arts - Spanish

Wright State University

High School Diploma -

Miamisburg High School