Hostess & Busser
Oggis Pizza & Brewing
09.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
