Savannah Bowles
Pooler,GA
Summary
Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.
Overview
7
7
years of professional experience
Work History
Shift Manager
7Brew
Pooler, GA
03.2024 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations as they arose.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
Concessions Worker
Pooler Recreation Department
Pooler, GA
08.2017 - Current
- Stocked concession stands with supplies and food items.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Operated cash registers to process payments from customers.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Set up condiments such as khup, mustard and relish for use by customers.
- Checked expiration dates on all products before serving them to customers.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Restocked merchandise when needed throughout the day.
- Assisted in training new employees on proper concession stand operations.
- Quickly and efficiently processed payments and made accurate change.
- Worked with teammates and openly invited coaching from management team.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Safely prepared, assembled and presented food to satisfy customers and fill orders.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Receptionist
Southeastern Glass & Door
Pooler, GA
09.2023 - 07.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Updated daily log book with information about visitors entering the premises.
- Assisted with special projects assigned by management when required.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
High School Diploma -
Islands High School
Savannah, GA05-2021
Skills
- Team Development
- Cash Handling
- Employee Training
- Payment Processing
- Punctual and Reliable
- Shift checklists
- Energetic and Enthusiastic
- Compliance understanding
- Decision-Making
- Process Improvements
- Quality Assurance
Affiliations
- I have immense love for animals and have a small dog sitting business on the side, I have multiple clients I dog sit for and have been dog sitting for, for years.
- One of my favorite free time activities is going down town Savannah to take a nice walk and explore areas I have never been to before.
- To help relieve some stress I either sit in my cozy corner and read a good fantasy book or I hop on my Xbox and play OverWatch.
Timeline
Shift Manager
7Brew
03.2024 - Current
Receptionist
Southeastern Glass & Door
09.2023 - 07.2024
Concessions Worker
Pooler Recreation Department
08.2017 - Current
High School Diploma -
Islands High School
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