Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Brookins

ROCKLEDGE,FL

Summary

Accomplished Care Coordinator with a proven track record at Health First adept in multidisciplinary team collaboration and proficient in Microsoft products. Streamlined patient care processes, achieving significant improvements in treatment planning efficiency. Expert in medical terminology, demonstrating exceptional organizational standards and a commitment to excellence in healthcare delivery.

Overview

10
10
years of professional experience

Work History

Care Coordinator

UnitedHealthcare
Orlando, FL
03.2023 - 07.2024
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Supported patient care excellence via planning and interpretation of programs.
  • Used company software and databases to maintain records of services performed and patient conditions.

Claim Benefit Specialist

Aetna
Orlando, FL
03.2020 - 06.2021
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Followed up with customers on unresolved issues.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.

Care Navigator

Health First Health Plans
Melbourne, FL
10.2017 - 06.2020
  • Assisted members with social determinants of health and linked to appropriate community resources.
  • Identified gaps in care and assisted in closure of gaps.
  • Educated member on gaps in care and assisted with scheduling provider appointments.
  • Utilized Microsoft Word to edit, create and save confidential documents.

Certified Nursing Assistant

Health First's Holmes Regional Medical Center
Melbourne, FL
06.2016 - 10.2017

Certified Nursing Assistant

Solaris HealthCare
Merritt Island, FL
01.2015 - 06.2016
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

High School Diploma -

Rockledge Senior High School
Rockledge, FL

Skills

  • Multidisciplinary team collaboration
  • Progress Monitoring
  • Medical Terminology
  • Organizational standards

Proficient in all Microsoft products

Timeline

Care Coordinator

UnitedHealthcare
03.2023 - 07.2024

Claim Benefit Specialist

Aetna
03.2020 - 06.2021

Care Navigator

Health First Health Plans
10.2017 - 06.2020

Certified Nursing Assistant

Health First's Holmes Regional Medical Center
06.2016 - 10.2017

Certified Nursing Assistant

Solaris HealthCare
01.2015 - 06.2016

High School Diploma -

Rockledge Senior High School
Savannah Brookins