Savannah Carroll
Houston,TX
Summary
Proven team player with a knack for maintaining composure under pressure, demonstrated during tenure at Lexington Bar & Grill. Excelled in customer service and multitasking, enhancing guest satisfaction and operational efficiency. Skilled in using POS systems and managing high-volume orders, showcasing adaptability and a detail-oriented approach.
Overview
5
5
years of professional experience
Work History
Host
Lexington Bar & Grill
03.2019 - 04.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Waitress
Club Cheetah
01.2016 - 01.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree - Psychology
Houston Community College
Houston, TX04-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
- Team player mentality
Timeline
Host
Lexington Bar & Grill
03.2019 - 04.2021
Waitress
Club Cheetah
01.2016 - 01.2019
No Degree - Psychology
Houston Community College
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