Encouraging and Collaborative leader that is dedicated in partnering with coworkers to promote team building, leading, and a motivating work culture. Practicing analytical and critical problem solving talents to build and maintain relationships with diverse range of individuals in dynamic, fast-paced settings that enhance employee engagement and boost in performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
World Financial Group Wfg
Remote Home Office
02.2023 - Current
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
Head Bartender
Standard Service
Heath, Texas
11.2020 - Current
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Worked well in a team setting, providing support and guidance.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
Learned and adapted quickly to new technology and software applications.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Manager
Chills 360
Rockwall, TX
06.2017 - 11.2018
Managed and motivated employees to be productive and engaged in work.
Onboarded new employees with training and new hire documentation.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Efficiently created schedules for employees while incorporating individual needs and personal requests.
Bartender
Bartaco
Dallas, Texas
12.2018 - 11.2020
Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Server
Saltgrass Steakhouse
Rockwall, Texas
05.2018 - 11.2018
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Achieved seamless staff transitions during peak hours by coordinating efficient shift changes.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Science - Business Administration And Management
Eastfield College
Mesquite, TX
Skills
Building Relationships
In-depth product knowledge
Analytical and Critical Thinking
Honest and Dependable
Creating a Positive Work Environment
Efficiently Managing Numerous People and Tasks Simultaneously
Adaptable
Training and Development
Detail Oriented
Certification
Licensed Life Insurance Agent - General Lines Life, Accident and Health
Timeline
Life Insurance Agent
World Financial Group Wfg
02.2023 - Current
Head Bartender
Standard Service
11.2020 - Current
Bartender
Bartaco
12.2018 - 11.2020
Server
Saltgrass Steakhouse
05.2018 - 11.2018
Manager
Chills 360
06.2017 - 11.2018
Associate of Science - Business Administration And Management