Savannah Chappell

• Greet and seat guests, ensuring a welcoming atmosphere.
• Manage reservation systems to optimize table turnover and guest experience.
• Coordinate with kitchen and waitstaff to facilitate smooth service operations.
• Monitor dining area for cleanliness and readiness, enhancing overall ambiance.
• Take reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.

• Greeted and seated guests efficiently, ensuring a positive first impression of the dining experience.
• Assisted servers by communicating guest needs and coordinating seating arrangements during peak hours.
• Maintained cleanliness of entrance and waiting areas to enhance overall restaurant ambiance.
• Provided menu information and answered guest inquiries to facilitate informed dining choices.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Worked the Front Desk position 4 consecutive summers;

May through September 2022

May through September 2023

May through September 2024

May through September 2025

• Open & close. Reconcile cash drawer at closing.
• Check members in while taking payment for non-members.
• Issue pool passes.
• Answer the phone as well as make calls to swim lesson clients if rescheduling was needed.
• Run birthday parties and work special events.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Opened and closed the facility.
• Supervised children's activities, ensuring a safe and engaging environment.
• Maintained a clean and organized environment.
• Oversaw playtime activities to ensure safety, read to children and facilitated crafts.
• Communicated effectively with parents regarding child's time in care.