Savannah Coffman
Lexington,OH
Summary
Well-rounded customer service representative committed to providing guests with genuine hospitality and delivering exceptional service. Positive professional work attitude. Detailed oriented and empathetic to needs of customers.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Rinehardt Law Firm
Mansfield, OH
12.2023 - Current
- Greeted clients upon arrival at office and provided assistance as needed.
- Corresponded with insurance adjusters and lien holders on behalf of clients.
- Drafted cover letters and mailed out lien payments.
- Organized medical records into chronologies for demands to insurance companies using Microsoft applications and Adobe .
- Answered phones promptly while providing courteous customer service.
Patient Service Representative
Knox Community Hospital
Mount Vernon, OH
12.2022 - 11.2023
- Completed daily chart prep in efficient and timely manner.
- Scheduled patient appointments and updated patient records.
- Obtained proper authorization and identification to release confidential medical records.
Benefit Arch Expert
Ulta Beauty
Taylor, MI
04.2017 - 02.2020
- Managed luxury cosmetic counter.
- Preformed face and brow waxing services while maintaining proper state guidelines for sanitation and disinfection.
- Collaborated with colleagues to drive sales and maintain goals.
- Developed strong rapport with clients to gain repeat business and improve overall sales.
Education
Esthetician License -
Michigan College of Beauty
Monroe, MI12.2016
High School Diploma -
Lexington High School
Lexington, OH06.2012
Some College (No Degree) - Early Childhood Education
North Central State College
Mansfield, OHSkills
- Customer Service
- Verbal and Written Communication
- Sales Background
- Organized
- Self Motivated
- Empathetic
Timeline
Legal Assistant
Rinehardt Law Firm
12.2023 - Current
Patient Service Representative
Knox Community Hospital
12.2022 - 11.2023
Benefit Arch Expert
Ulta Beauty
04.2017 - 02.2020
Esthetician License -
Michigan College of Beauty
High School Diploma -
Lexington High School
Some College (No Degree) - Early Childhood Education
North Central State College
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