Summary
Overview
Work History
Education
Skills
Activities
Certification
Timeline
Generic

Savannah Cook

Oakland,MS

Summary

Experienced customer service relations for over five years, over three years of clinical experience with an excellent reputation for solving problems, goal oriented, and knowledgeable about standard procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Windy City Grill Of Como
06.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Phlebotomist, Limited X-ray, Lab Coordinator

Parekh Medical Clinic
01.2022 - 12.2023
    • Enhanced patient experience through compassionate care and communication during procedures.
    • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
    • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
    • Managed inventory of laboratory supplies, ensuring availability of necessary materials for experiments and research.
    • Performed quality assurance checks on radiographic images before submitting them for physician review, ensuring optimal diagnostic value.
    • Established rapport with diverse populations of patients, putting them at ease during potentially stressful exams.
    • Managed administrative tasks such as updating records, filing reports, and maintaining documentation accurately.
    • Contributed to a positive work culture by actively participating in staff meetings and sharing expertise with peers.
    • Documented patient data and histories and updated charts with current information.
    • Coordinated with other healthcare personnel to deliver quality patient care.
    • Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
    • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Phlebotomist

Internal Medicine of Oxford, PA Associates
04.2021 - 01.2022
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

Server

Chili's
01.2021 - 06.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Hostess

Olive Garden
06.2020 - 01.2021
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Food Server, Hostess, Customer Representative

Velvet Cream/The Dip
01.2018 - 06.2020
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Education

Licensed Practical Nurse II - Practical Nursing

Northwest Mississippi Community College
Senatobia, MS
07.2024

Limited X-Ray Technician Certification -

Mississippi Society Of Radiologic Technologist
Mississippi
05.2022

High School Diploma -

Independence High School
Coldwater, MS
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Direct Patient Care
  • Clinical Documentation with EMR Systems
  • Patient Management and Education
  • Compassionate Care
  • Patient Assessments and Monitoring
  • Performing EKGs, X-Rays, IV Therapy
  • Administering Medications and Vaccinations

Activities

  • Beta, Interact, Spanish, FFA Club Member
  • Awarded Merit's Award
  • Elected to Secretary for High School Class body
  • Elected Captain of Cross Country

Certification

  • BLS American Heart Association- Expiration 09/2025
  • Limited X-Ray Operator License #R03780 - Expiration 06/30/2024

Timeline

Server

Windy City Grill Of Como
06.2023 - Current

Phlebotomist, Limited X-ray, Lab Coordinator

Parekh Medical Clinic
01.2022 - 12.2023

Phlebotomist

Internal Medicine of Oxford, PA Associates
04.2021 - 01.2022

Server

Chili's
01.2021 - 06.2021

Hostess

Olive Garden
06.2020 - 01.2021

Food Server, Hostess, Customer Representative

Velvet Cream/The Dip
01.2018 - 06.2020

Licensed Practical Nurse II - Practical Nursing

Northwest Mississippi Community College

Limited X-Ray Technician Certification -

Mississippi Society Of Radiologic Technologist

High School Diploma -

Independence High School

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