To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant
GIA Alliance
12.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Scheduler
American Health Imaging
06.2022 - 10.2022
Greeting and acknowledging 30-40 patients daily Serving to questions and any unknown issues to be resolved
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Applied administrative knowledge with courtesy to explain procedure and or services to patents
Supported referring doctors or facilities with correct diagnosis or procedures
Responded to all callers quickly with a swift resolving matter
Helped new and tenured colleagues with maneuvering through the system while building both of our knowledge.
Advance Office Clerk
07.2020 - 11.2021
Provides clerical/administrative support
To include scheduling appointments in composite health care systems (CHS/AHLTA,MHS Genesis and Health net Federal Services) for primary care
In addition to scheduling these appointments, answering phones and or calling patients to remind them of cancellations
Receiving medical records/results and inputting them in the patient's MHS Genesis charts
Along with serving as a MHS Genesis medical records technician to process and maintain inpatient and outpatient ambulatory procedure unit medical records
Required to compile medical records data to ensure compliance with regulatory requirements
Provides customer supportfor 7 thousand beneficiaries assigned to Eielson AFB
Conducting daily pull, delivery and retrieval ofpatient's records in accordance with prescribed directives
Organizing and researching patient's records, extract needed information, and review records for completeness, accuracy and consistency with established guidelines.
General Manager
Sierra Rock & Soil
10.2018 - 04.2019
Completed all General Manager duties to allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, and hiring and training employees.
Early Childhood Educator Assistant
Karelia's Kids
07.2017 - 08.2018
Planned, organized and implemented programs for children between the ages ofinfancy and 12 years
Provided care for infants and preschool- to school-age children under the guidance of early childhood educators
Lead children in activities to stimulate and develop their intellectual, physical and emotional growth and ensure their security and well-being.
Home Care Provider
K-Bee's Home Care
05.2016 - 05.2017
Performed all home care duties, to include: cooking, cleaning, transporting clients to and from doctors' appointments grocery stores and wherever they needed to go
Other duties include assisting with bathroom needs, various home chores, and lawn care
Actively involved with the following administrative duties: confirming/scheduling appointments, answering client questions andfiling records/papenvork.
Lead Shift Supervisor
Red Arrow Café
05.2015 - 05.2016
Trained, and supervised café staff, ordered café supplies, resolved customer complaints, and ensured thatfood health and safety regulations were adhered to
Other tasks to include: Identifying new strategies to retain and attract customers.
Shift Supervisor
Wendy's
12.2014 - 04.2015
Worked directly with the General Manager and Assistant managers to help manage a shift of 7 people
Duties to include: Maintaining and enforcing standard operating procedure of the company, training team members, and ensuring excellent customer satisfaction at all times.
Education
High School Diploma -
Clovis High School
Clovis, NM
2015
Skills
Proficient in Microsoft Excel, Word, Outlook and Explorer
Ability to type 55 words per minute
Direct Patient Care
HIPAA Compliance
Medical terminology knowledge
Customer Service
Education Training
CPR and First Aid Certification (2023)
HIPPA and Privacy Act Training certification (2023)
Tricare Fundamental Course certification (2021)
USAF PRP Training certification (2021)
CPR and First Aid Certified: 354TH Medical Group (2020)
Health Information Management Foundations certification (2020)
Health Information Management Coders Advanced certification (2020)
Health Information Management ROI certification (2020)
Health Information Management Specialist Advanced cert6cation (2020)
Environmental Management System (2020)
Professional Experience
Volunteered for 5 months through Volunteers of America as a home care provider in Clovis, NM