Savannah Cordova
Cibolo,TX
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient in developing and maintaining productive student, staff, family and administrator relationships to provide structures and supportive environments for children.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Gastroenterology Clinic of San Antonio
Live Oak, TX
12.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing, and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventive measures, treatment plans, and follow-up care instructions.
Scheduler
American Health Imaging
New Braunfels, TX
06.2022 - 10.2022
- Greeting and acknowledging 30-40 patients daily Serving to questions and any unknown issues to be resolved
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Applied administrative knowledge with courtesy to explain procedure and or services to patents
- Supported referring doctors or facilities with correct diagnosis or procedures
- Responded to all callers quickly with a swift resolving matter
- Helped new and tenured colleagues with maneuvering through the system while building both of our knowledge.
Advance Office Clerk
07.2020 - 11.2021
- Provides clerical/administrative support
- To include scheduling appointments in composite health care systems (CHS/AHLTA,MHS Genesis and Health net Federal Services) for primary care
- In addition to scheduling these appointments, answering phones and or calling patients to remind them of cancellations
- Receiving medical records/results and inputting them in the patient's MHS Genesis charts
- Along with serving as a MHS Genesis medical records technician to process and maintain inpatient and outpatient ambulatory procedure unit medical records
- Required to compile medical records data to ensure compliance with regulatory requirements
- Provides customer supportfor 7 thousand beneficiaries assigned to Eielson AFB
- Conducting daily pull, delivery and retrieval ofpatient's records in accordance with prescribed directives
- Organizing and researching patient's records, extract needed information, and review records for completeness, accuracy and consistency with established guidelines.
General Manager
Sierra Rock & Soil
10.2018 - 04.2019
- Completed all General Manager duties to allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, and hiring and training employees.
Early Childhood Educator Assistant
Karelia's Kids
07.2017 - 08.2018
- Planned, organized and implemented programs for children between the ages ofinfancy and 12 years
- Provided care for infants and preschool- to school-age children under the guidance of early childhood educators
- Lead children in activities to stimulate and develop their intellectual, physical and emotional growth and ensure their security and well-being.
Home Care Provider
K-Bee's Home Care
05.2016 - 05.2017
- Performed all home care duties, to include: cooking, cleaning, transporting clients to and from doctors' appointments grocery stores and wherever they needed to go
- Other duties include assisting with bathroom needs, various home chores, and lawn care
- Actively involved with the following administrative duties: confirming/scheduling appointments, answering client questions andfiling records/papenvork.
Lead Shift Supervisor
Red Arrow Café
05.2015 - 05.2016
- Trained, and supervised café staff, ordered café supplies, resolved customer complaints, and ensured thatfood health and safety regulations were adhered to
- Other tasks to include: Identifying new strategies to retain and attract customers.
Shift Supervisor
Wendy's
12.2014 - 04.2015
- Worked directly with the General Manager and Assistant managers to help manage a shift of 7 people
- Duties to include: Maintaining and enforcing standard operating procedure of the company, training team members, and ensuring excellent customer satisfaction at all times.
Education
High School Diploma -
Clovis High School
Clovis, NM2015
Skills
- Proficient in Microsoft Excel, Word, Outlook, and Explorer
- Ability to type 55 words per minute
- Direct patient care
- Customer service
- Patience and empathy
- Child safety awareness
- Scheduling
Timeline
Medical Assistant/Front Desk Receptionist
Gastroenterology Clinic of San Antonio
12.2022 - 08.2024
Scheduler
American Health Imaging
06.2022 - 10.2022
Advance Office Clerk
07.2020 - 11.2021
General Manager
Sierra Rock & Soil
10.2018 - 04.2019
Early Childhood Educator Assistant
Karelia's Kids
07.2017 - 08.2018
Home Care Provider
K-Bee's Home Care
05.2016 - 05.2017
Lead Shift Supervisor
Red Arrow Café
05.2015 - 05.2016
Shift Supervisor
Wendy's
12.2014 - 04.2015
High School Diploma -
Clovis High School
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