Savannah Dickinson
Marlin,WA
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Expert in food safety practices and performance evaluation, fostering team building and effective communication. Successfully mentored junior staff, enhancing service quality and operational efficiency through comprehensive training programs. Committed to continuous improvement and workplace safety.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
06.2021 - 03.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Maintained current knowledge of all team position requirements.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Diploma -
Moses Lake High School
Moses Lake Skills
- Employee training
- Food safety practices
- Customer service
- Performance evaluation
- Team building
- Conflict resolution
- Time management
- Effective communication
- Collaboration skills
- Customer engagement
- Cash handling
- Team leadership
- Workplace safety
- Decision-making
Timeline
Crew Trainer
McDonald's
06.2021 - 03.2023
Diploma -
Moses Lake High School
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