Savannah Dominique
Galesburg,IL
Summary
Proven Server at Grand Isle Marina, adept in guest engagement and cash handling, enhanced repeat customer rates through exceptional service and memory retention. Skilled in managing high-volume dining with efficiency, ensuring seamless service transitions and maintaining strict food safety standards. Demonstrated ability to resolve customer concerns swiftly, fostering positive relationships and a welcoming dining environment.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Hurricane Hole
04.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Grand Isle Marina
05.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Grand Isle Marina
05.2024 - 09.2024
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Education
High School Diploma -
South Lafourche High School
Cut Off, LA05.2022
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Safe Food Handling
Food Running
High-volume dining
Hobbies
I love to read any book placed in front of me.
I spend a lot of time at the dog park with my puppy, Cooper.
I tend to catch lunch or dinner with family and friends often to spend time with them.
Timeline
Server
Grand Isle Marina
05.2024 - 09.2024
Server
Grand Isle Marina
05.2023 - 09.2023
Server
Hurricane Hole
04.2022 - 08.2022
High School Diploma -
South Lafourche High School
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