Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Foster

McKinney,TX

Summary

Encouraging leader with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact the success of our Team and business. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, boost performance for our Partners.

Overview

2
2
years of professional experience

Work History

HEB Curbside Lead

Tyler Hatherly
08.2022 - Current
  • Promoted high standards by thoroughly training new Partners to meet and maintain our department expectations at Grand Opening and onward.
  • Empowering and placing trust in our Partners to take care of our customers through hospitality
  • Create processes that improve productivity, the customer experience, and ORT standards.
  • Collaborated with team to identify Unit/Sales trends throughout the week to teach leaders when to Increase or Decrease caps
  • Audited team performance and compliance with ORT and process standards weekly.

HEB Curbside Specialist

Brenda Rico
06.2022 - 08.2022
  • Maintained daily production output plans to deliver on customer service and financial metrics.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers and Partners through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.

HEB Curbie/In-Store Shopper

Rebecca Flores/Brenda Rico
06.2021 - 06.2022
  • Developed professional relationships with customers to establish repeat business and increase trust
  • Followed process and PYXIS to reach maximum efficiency
  • Verified and maintained quality and accuracy of picked items to prioritize the customer experience
  • Consistently exceeded deadlines and quality goals for accuracy and timeliness.
  • Reviewed customer orders closely to communicate changes regarding subs/shorts

Education

High School Diploma -

Caddo Mills High School
Caddo Mills, TX
06.2018

Skills

  • Effective Multitasking
  • Shrink Minimization
  • Verbal and Written Communication
  • Performance Improvement
  • Customer Satisfaction
  • Timely Project Completion
  • Conflict Management
  • Safety Compliance

Timeline

HEB Curbside Lead

Tyler Hatherly
08.2022 - Current

HEB Curbside Specialist

Brenda Rico
06.2022 - 08.2022

HEB Curbie/In-Store Shopper

Rebecca Flores/Brenda Rico
06.2021 - 06.2022

High School Diploma -

Caddo Mills High School

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Savannah Foster