Savannah Green
Austin,TX
Summary
Proven leader in operational efficiency and customer relations, honed at Gerber Collision. Excelled in reorganizing parts departments, boosting inventory accuracy, and negotiating cost reductions. Demonstrated exceptional organizational skills and clear communication, achieving significant process improvements and fostering strong supplier relationships. Skilled in office management and operations, consistently enhancing team productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Lead Hostess
Perrys Steakhouse & Grille
Austin, TX
09.2019 - 09.2020
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
- Enhanced guest experience by efficiently managing hosts and ensuring customer satisfaction.
- Promoted a culture of teamwork by consistently supporting fellow employees during busy periods or when shortstaffed.
Office Manager
Classic Collision
Austin, TX
10.2020 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Parts Manager
Gerber Collision
Austin, TX
09.2023 - 06.2024
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.`
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Education
High School Diploma -
Hutto High School
Hutto, TX05.2018
Skills
- Clear oral/written communication
- Customer Relations
- Invoice Processing
- Scheduling Coordination
- Organizational Skills
- Office Management
- Excellent multi-tasking ability
- Operations Management
- Business Administration
referrals
Paul Reihs (512) 949-9246
Amanda Paulson (512) 789-6881
Timeline
Parts Manager
Gerber Collision
09.2023 - 06.2024
Office Manager
Classic Collision
10.2020 - 06.2023
Lead Hostess
Perrys Steakhouse & Grille
09.2019 - 09.2020
High School Diploma -
Hutto High School