Savannah Hajrula
Wolcott,CT
Summary
Dynamic Senior Loan Officer at Nutmeg State Financial Credit Union with a proven track record of generating over $1.5 million in funded loans monthly. Expert in credit analysis and conflict resolution, fostering strong borrower relationships that drive customer satisfaction and repeat business. Committed to continuous learning and achieving sales goals in a high-pressure environment.
Experienced with loan origination and structuring financial solutions to meet client needs. Utilizes deep knowledge of underwriting guidelines and regulatory requirements to ensure high-quality loan processing. Track record of building and maintaining strong relationships with clients and stakeholders.
Overview
12
12
years of professional experience
Work History
Senior Loan Officer
Nutmeg State Financial Credit Union
05.2018 - Current
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for members.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Brought in over 1.5 million per month in funded loans, 65%+ for Ancillary Products.
- Maintained strict confidentiality of Credit Union records and member information.
- Managed a diverse portfolio of loans while maintaining low default rates through careful risk assessment and proactive borrower support.
Certified Brand Ambassador
Chanel
09.2015 - 05.2019
- Conducted on-site presentation of products and trainings
- Attended out of state company trainings to achieve the highest level of product knowledge
- Maintained strong relationships with clients
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Consistently met and exceeded company sales goals. Out of 73 employees, I remained in the top 5 sales associates
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Lead Head Teller
Mutual Security Credit Union
09.2013 - 09.2015
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Handled all member complaints and requests with the high professional courtesy
- Processed safe deposit boxes, loan payments and account deposits
- Introduced customers to other bank team members to help meet financial needs.
Education
High School Diploma -
Thomaston High School
Thomaston, CT06-2013
Skills
- Time management efficiency
- Continuous learning commitment
- Decision-making confidence
- Conflict resolution
- Credit analysis proficiency
- Goal-oriented mindset
- Effective communication techniques
- Technological savvy
Timeline
Senior Loan Officer
Nutmeg State Financial Credit Union
05.2018 - Current
Certified Brand Ambassador
Chanel
09.2015 - 05.2019
Lead Head Teller
Mutual Security Credit Union
09.2013 - 09.2015
High School Diploma -
Thomaston High School
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