Savannah Hajrula
Nutmeg State Financial Credit Union
Wolcott
13
years of professional experience
Senior Loan Officer experienced in generating over $1.5 million in funded loans monthly through expert credit analysis and conflict resolution. Built strong borrower relationships that enhanced customer satisfaction and encouraged repeat business while ensuring compliance with underwriting guidelines and regulatory requirements. Focused on continuous learning and achieving sales goals in high-pressure environments.
Work History
Senior Loan Officer
8 Years 3 Months- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for members.
- Evaluated loan applications to determine creditworthiness and compliance with lending policies.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Bring in over 1.7 million per month in funded loans, 65%+ for Ancillary Products.
- Mentored junior loan officers, providing guidance on best practices and regulatory requirements.
- Maintained strict confidentiality of Credit Union records and member information.
- Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
Certified Brand Ambassador
3 Years 8 Months- Conducted on-site presentation of products and trainings
- Attended out of state company trainings to achieve the highest level of product knowledge
- Maintained strong relationships with clients
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Consistently met and exceeded company sales goals. Out of 73 employees, I remained in the top 5 sales associates
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Lead Head Teller
2 Years- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Handled all member complaints and requests with the high professional courtesy
- Processed safe deposit boxes, loan payments and account deposits
- Introduced customers to other bank team members to help meet financial needs.
Education
Associate of Business Administration - Finance
Skills
Time management efficiency
Continuous learning commitment
Decision-making confidence
Conflict resolution
Credit analysis proficiency
Goal-oriented mindset
Effective communication
Team leadership experience
Problem-solving capacity
Timeline
Senior Loan Officer
Nutmeg State Financial Credit Union
05.2018 - CurrentRead More
Certified Brand Ambassador
Chanel
09.2015 - 05.2019Read More
Lead Head Teller
Mutual Security Credit Union
09.2013 - 09.2015Read More
Naugatuck Valley Community College
Associate of Business Administration from Finance
Read More