Savannah Haywood
Port Charlotte,FL
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Delivering exceptional guest services.
Overview
14
14
years of professional experience
Work History
Server
Prime Serious Steak
Port Charlotte, FL
11.2023 - 07.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Implemented upselling techniques, contributing to increased sales and revenue growth.
Server
Bokampers Sports Bar & Grill
Fort Lauderdale, FL
04.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new servers on menu knowledge and service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Participated in team meetings to discuss service improvements and operational efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Ole Ole Mexican Restaurant
Plantation, FL
01.2015 - 03.2018
- Resolved guest inquiries and complaints promptly, maintaining positive dining atmosphere.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Hillstone Restaurant Group
Houston's Pompano Beach FL
02.2012 - 11.2014
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed knowledge of menu offerings to provide personalized recommendations to guests.
Education
High School Diploma -
Charlotte High School
Punta Gorda05-2006
Skills
- Exceptional customer service
- Suggestive selling
- Wine service
- Cash handling
- Menu knowledge
- Guest engagement
- Professional appearance
- Strong work ethic
Timeline
Server
Prime Serious Steak
11.2023 - 07.2026
Server
Bokampers Sports Bar & Grill
04.2022 - 12.2022
Server
Ole Ole Mexican Restaurant
01.2015 - 03.2018
Server
Hillstone Restaurant Group
02.2012 - 11.2014
High School Diploma -
Charlotte High School