Savannah Howell
Live Oak,Florida
Summary
Ambitious, career-focused team player, excited to obtain an entry-level Esthetician position to help launch my career while achieving company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
UPS Seasonal Associate
UPS
Lake City, FL
10.2022 - 01.2023
- Provided customer service support for inquiries, complaints, and returns.
- Delivered products to customer locations on time.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
ER Registrar
Lake City Medical Center
Lake City, FL
07.2021 - 08.2022
- Entered data into the electronic health record system accurately.
- Assisted in training new registrars on departmental policies and procedures.
- Responded promptly to telephone inquiries from patients, families, and staff members.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Collaborated with other departments such as laboratory, radiology, and pharmacy when verifying patient information.
- Updated demographic information on existing patient accounts as requested by physicians or nurses.
- Recognized by management for providing exceptional customer service.
- Resolved discrepancies between billing systems and hospital coding requirements.
- Completed relevant insurance and other claim forms.
- Ensured compliance with all federal, state, and local regulations related to healthcare privacy laws.
- Communicated with patients with compassion while keeping medical information private.
- Arranged hospital admissions for patients as required.
Manager
BW Blacksmith Coffee Co.
Lake City, FL
07.2018 - 07.2021
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Analyzed business performance data and forecasted business results for upper management.
- Recruited and trained new employees to meet job requirements.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Associate of Arts - General Studies
Florida Gateway College
Lake City, FL05.2020
Skills
- LED Light Therapy
- Outstanding Client Care
- Microdermabrasion Treatments
- Excellent Team Player
- Business Administration
- Performance Management
- Schedule Preparation
- Team Leadership
- Insurance Verification
- Sterilizing Procedures
- Customer Service
Certification
- Facial Specialist License - 12/14/23
- ONLY YOURx Skincare Certified - 08/30/23
Timeline
UPS Seasonal Associate
UPS
10.2022 - 01.2023
ER Registrar
Lake City Medical Center
07.2021 - 08.2022
Manager
BW Blacksmith Coffee Co.
07.2018 - 07.2021
Associate of Arts - General Studies
Florida Gateway College