Dedicated receptionist with strong organizational and telephone skills. Proven ability to manage front desk operations and enhance customer satisfaction through effective conflict resolution.
Overview
3
3
years of professional experience
Work History
Receptionist
Serenity Nails
Hixson, TN
09.2023 - Current
Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Coordinated communication between clients and nail technicians to optimize service delivery.
Trained new reception staff on procedures and systems for seamless integration.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Youth Soccer Coach
Operation Get Active (CFC)
Chattanooga, TN
02.2026 - 04.2026
Developed engaging training sessions to enhance youth soccer skills and teamwork.
Collaborated with other coaches to design practice plans tailored to team needs.
Implemented strategies to promote sportsmanship and respect among players.
Monitored player progress, providing constructive feedback to encourage improvement.
Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.
Anatomy Lab Assistant
University of Tennessee at Chattanooga
Chattanooga, TN
01.2024 - 04.2024
Assisted in the preparation of laboratory procedures.
Maintained laboratory equipment and inventory, ensuring proper functioning and availability of necessary supplies.
Trained new laboratory personnel on safety procedures and operational protocols, fostering a culture of compliance.
Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
Education
Bachelor of Science - Health And Human Performance
University of Tennessee, Chattanooga
Chattanooga, TN
2027
High School Diploma -
Chattanooga Christian School
Chattanooga, TN
2023
Skills
Organization skills
Telephone skills
Customer/Client relations
Scheduling
Conflict resolution
Relationship building
Timeline
Youth Soccer Coach
Operation Get Active (CFC)
02.2026 - 04.2026
Anatomy Lab Assistant
University of Tennessee at Chattanooga
01.2024 - 04.2024
Receptionist
Serenity Nails
09.2023 - Current
Bachelor of Science - Health And Human Performance